- Our refund and returns policy lasts 15 days. If 15 days have passed since your purchase, we can’t offer you a full refund or exchange.
- You can use our contact methods provided in our website to arrange returns or exchanges, Or Please contact us on WhatsApp.
- To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Bear in mind that if you received an item with a clear defect (broken) or has a missing part, you must flag this issue within 48hrs from the delivery date.
Refunds & Exchanges
- You can exchange Both sizes and products.
( Price difference in the exchange order has to be higher than or the same as your initial purchase).
- Exchanges or Returns are subject to 30 EGP shipping fees or your initial shipping fees purchase.
- Once you contact us for a return or exchange request and it was accepted our courier will contact you in 4-6 days work to receive the returned product and return your refund to you at the same time.